top of page

FAQ

How do I place an order? You can place your order here on our website, call us, text us, email us, or contact us on Facebook.

  • Do you have a storefront? Can I stop by and pick up a cake or cupcakes? No, we are a home bakery and our products are made to order and your order must be placed in advance.

  • How far in advance should I place my order? Custom orders must be placed at least 2 weeks in advance. All orders must be placed at least 3 days in advance. 

  • Do you accept checks? No. We do not accept personal checks you can only pay by PayPal Invoice, credit or debit card, or cash. 

  • How much do you charge?  Prices vary and are determined by design, number of servings, and how much time and work it will take to make the product. There is a minimum price order for custom cakes of $125.00 regardless of size.  

  • Do you ask for a deposit?  Yes, We require a 50% nonrefundable deposit.  The deposit is non-refundable due to time and work that will be spent on your order, materials purchased, and loss of potential work by not accepting other orders to work on your custom order. Your order is not confirmed until we have received your 50% nonrefundable deposit. Balance is due upon delivery or pick-up. All other orders must be paid in full at time of order.

  • Can you deliver or do I need to pick up? We only deliver on the weekends for a fee. You must pick up your order on weekdays Monday-Friday between 10 am - 6 pm. 

  • What is a Cottage Food Bakery? A cottage food bakery is defined as an individual, operating out of the individual’s home, who: Produces a baked good, candy, coated and uncoated nuts, unroasted nut butters, fruit butters, a canned jam or jelly, a fruit pie, dehydrated fruit or vegetables, including dried beans, popcorn and popcorn snacks, cereal, including granola, dry mix, vinegar, pickles, mustard, roasted coffee or dry tea, or a dried herb or dried herb mix. Has an annual gross income of $50,000 or less from the sale of the described foods. Sells the foods produced directly to consumers at the individual’s home, a farmers’ market, a farm stand, or a municipal, county, or nonprofit fair, festival or event; and Delivers products to the consumer at the point of sale or another location designated by the consumer. You can find out more here.

  • I have scheduled with you to pick up my cake at 10 am.  Can I come earlier? No. Due to the volume of orders we receive, it is imperative that we schedule a pickup time for each order. We then bake and decorate each day’s orders based on that pickup schedule. This allows us to ensure that all of our products are of the finest quality and freshness to you.

  • Where are you located? We are located in the Enchanted Valley Neighborhood in Cypress, TX  We are a residential home contact us for the address. 

bottom of page